We are recruiting for a Trainee European Operations Administrator to join a large team in Witham.

Your main responsibility will be to provide a valuable service to the European Operations department in an administrative role.
The job involves a lot of structure as you have a number of set tasks to work through on a daily basis which is crucial to the smooth running of the Company.

Main Requirements/Responsibilities:

• Liaising with clients, overseas agents and internal departments.
• Taking bookings from Operations and inputting into the system.
• Checking customer invoices to ensure customs compliance
• Liaising with Internal Customs Team to raise export paperwork.
• Liaising with overseas customs clearance agents
• Data extraction from third party system.
• Resolving and managing queries and complaints courteously and efficiently.
• Charge and costing shipments.
• Resolving issues with Hauliers should the need arise.

Skills Required:

• Proven experience within a similar role would be desirable
• Experience within a logistics or transport company would be an added advantage
• A reliable individual with good communication skills both written and verbal
• Enjoy working within a team but have good organisational skills to prioritise your own workload
• High level of customer service
• Ability to work unsupervised and under pressure
• Good organisation and ability to work to deadline is essential
• Diligent with a high level of accuracy
• High attention to detail
• Numerate
• Experience with Microsoft packages
• Is able to problems solve on own and within a team