We are working on a great opportunity for a European Import Operator to join a large logistics company in Witham.

The main responsibility for the European Import Operator is to provide a valuable service in our operations department, to organise the safe, efficient and cost-effective transportation of goods.

Main Duties:
• Develop key service relationships with customers for an effective and efficient service
• Develop effective relationships with overseas agents and suppliers
• Ability to plan a European Groupage Trailer
• Arrange customs formalities
• Responsible for the Profit/Loss on the service
• Ensure the delivery and or collection of goods across Europe
•Book appropriate transport to meet requirements of goods to be transported
• Quoting customers on a daily basis
• Provide complete manifests or delivery notes for use by transport and warehouse staff as required
• Comply with EU and UK regulations and requirements regarding export / import documentation
• Ensure that geographic knowledge is updated frequently to enable efficient and effective use of transport
• Provide assistance and cover in other areas of the operation team as required
• Attend regular reviews of performance and annual appraisal meeting with manager
• Learn and operate our in house ‘’Azyra’’ system
• Maintaining accurate administrative records
• Resolving and managing queries and complaints courteously and efficiently
• Ensuring site and customer objectives are achieved
• Full understanding of our ISO/AEO systems

Experience Required:

• Experience working in operations with customs knowledge desired but not essential as we are willing to train anyone who may be interested.
• Ability to work to a deadline essential
• Experience planning loads and with using weights/cubes. Knowledge
• The candidate must be commercially aware and liaise closely with the sales department, be able to negotiate favourable rates and win business for their trade route.
• Good communication skills and high level of customer service.
• Ability to work as part of a busy team.
• Ability to work on own initiative.
• Good communication and organizational skills.
• Some knowledge of imports and transport operations would be an advantage.